Simply fill out our online form — we’ll review your info and send a personalized quote right to your inbox. No in-person visit required. Please note: if your home’s condition or size differs from the details provided, the quote may be adjusted accordingly.

A deep clean is for customers who haven’t had their home professionally cleaned in more than a month or for homes in a bad condition. This allows your cleaners additional time to thoroughly clean your home. Deep cleaning tackles stubborn buildup, grease, and grime, making it more demanding and time-consuming. This is recommended for all new customers as it brings the home up to our amazing professional standards that your cleaners can then maintain for a lower price on a recurring service.

We accept all major credit cards.

A valid credit card is required to be on file at the time of booking. A hold will be placed on this card as your cleaning day approaches. The credit card will be charged after the cleaning is completed.

If your property is deemed a hazardous cleaning situation that goes over and above a normal cleaning environment, your cleaners have the right to walk away. Such a service will be considered 'cancelled' and our normal cancellation policy will apply.

The cleaners do not clean poop, blood, Paint stains etc or other biohazardous material.

Yes, your cleaners can bring all supplies that are needed. If you want your cleaners to use your products then please make a note of that in your booking.

Sometimes, yes. If our schedule allows, we may be able to send cleaners the same day. However, due to high demand and cleaner availability, we cannot guarantee same-day service. We will always do our best to get you on the schedule as quickly as possible.

It depends on the size of the cleaning. We can send crews of between 1 - 6 cleaners to your cleaning.

Absolutely, we can send cleaners who can use eco friendly green cleaning supplies if you select that extra. Or if you prefer, they can use yours as well. Just let us know in the notes when you are booking.

While we strive to send the same cleaner(s) for consistency, our scheduling is based on availability. However, if you’ve had a positive experience with a particular cleaner and want them to return, just let us know when booking, and we’ll do our best to accommodate your request!

Some clients prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you.

If you won't be there, your cleaners just need a way to get in and they promise they will treat your home like their own. They can lock up and/or leave the key wherever you like.

Yes We know life happens and things come up. You can reschedule your cleaning anytime.

• 24 hours or more notice → no problem, we’ll adjust your schedule for free.

• Less than 24 hours notice → a fee applies, since we’ve already reserved your slot and prepared our team.

That is up to you, whatever you feel most comfortable with. 1. You can leave a key under the door mat on the day of cleaning. 2. You can give send the code to the garage. 3. You can leave the door unlocked the day of cleaning.

Your cleaners can only clean inside windows which is considered an add on. They typically can NOT clean outside (exterior) windows.

Unfortunately, the cleaners do not bring a ladder and they may not go up on a ladder even if you provide one due to liability. They can usually go on a small step stool (2-3 steps only) to clean slightly higher but you must provide the step stool. Please mention in the special instructions if you will provide a step stool. If the area you need cleaned is not reachable by hand from a small step stool then they may not clean it.

Normally your cleaners do not clean outside your house and it is not included in a standard cleaning package, or deep cleaning package or move in out cleaning package or post construction cleaning package.

However, depending on the situation and what exactly you need done, they might be able to clean the backyard for an additional fee. Please contact us first and confirm your details before booking.

Yes your cleaners can typically do that but you must move all the furniture or appliances before they come. The cleaners typically do not do any heavy lifting and they can not usually move any furniture or appliances due to liability.

Yes, your home must have electricity and running water for your cleaners to work properly. If your cleaners arrive and your electricity or water is shut off, the cleaning will be considered cancelled and our normal cancellation policy will apply. If you still require the cleaners to clean without electricity or running water then it is up to the cleaners discretion to leave or stay, and in that case you take full responsibility that the cleaning may not be perfect at the end and there will be no refunds, discounts, re-cleans, or any other compensation under any circumstance.

All appointments must be scheduled at least 24 hours in advance and can be booked up to 30 days ahead. Clients may reschedule or cancel their cleaning up to 24 hours before the scheduled time with no fee.

Cancellations made within 24 hours of the scheduled cleaning will incur a $95 late cancellation fee, as time, labor, and travel are already reserved for your appointment. Locked-out or no-show clients will also be charged this fee.

All service-related fees are subject to Texas sales tax (8.25%). We value your time and ours — these policies ensure fairness, consistency, and efficiency for everyone.